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Customer Service

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Our Promise

At Spring Valley Vineyard, we are just as devoted to superior customer service as we are to producing quality wines. Whether you're shopping with us online, by phone or at our wine shop, you can count on our helpful Concierge team to answer any questions you might have along the way.

Shipping & Service

To ensure extreme weather conditions or temperature variances do not impact the quality of your wine, orders will only be shipped Monday through Wednesday for Ground and Second Day Air shipping (when available) and Monday through Thursday for overnight shipping. Orders must be placed by 7am PST to be shipped on the same day. Learn More